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Clarabridge helps hundreds of the world’s leading brands understand and improve the customer journey.

Powered by the industry’s most sophisticated customer analytics engine, the Clarabridge customer experience management platform collects and transforms all forms of customer feedback into intelligence, allowing businesses to activate the voice of the customer across the enterprise. Clarabridge uses patented text analytics technology to discover the true meaning of customer feedback. Industry leaders including PetSmart, United Airlines, L’Oréal USA, Virgin Active, Rackspace, and ADP use Clarabridge insights to inform key business decisions. The result: happy, loyal customers.


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