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Shift Technology provides insurance companies with an innovative SaaS solutions that leverage artificial intelligence and sectoral expertise to automate claims handling processes, notably within fraud detection.

The fraud solution, called Force™, provides a decision-making platform specifically designed for insurance fraud handlers to augment their capacity to detect a wide spectrum of fraudulent behaviours, from opportunistic claim exaggerations to organized crime rings. The idea is not to replace the human fraud handler, but replicate his or her deductive reasoning and apply it at large scale. The insurer simply sends Shift their claims data and Force™ takes care of the rest: analyzing the claims, retrieving and cross referencing relevant information from both internal and external databases, and sending scored alerts in real-time. The solution, which can be rapidly implemented in as little as four months, is designed to seamlessly integrate with an insurer’s existing operational processes, regardless of the technical context.

General Catalyst Team