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Erin Schaefer

Chief Operating Officer

Finance & Operations

Locations
San Francisco
Industries

I'm the Chief Operating Officer at General Catalyst, a global investment and transformation company that partners with entrepreneurs from seed through growth stages and beyond to drive powerful, positive change that endures. At GC, I am charged with evolving the platform and products to engage our Famiglia more effectively, bringing the full power of GC to every founder, portfolio company, and key relationship around the world.  I’m based in San Francisco.

Before GC, I was an operator who ran many functions - Sales, Operations, Go-to-Market, BD / Partnerships, and even Finance and People Operations.  Most recently I was a member of the executive team at Niantic, a late stage augmented reality start-up that builds beloved mobile and headset games and geospatial intelligence-based solutions for businesses.  I served as GM for the US Studio and Game Publishing, led Niantic’s go-to-market functions, and partnered with our technical founder to run the company.  Prior to Niantic, I spent nearly 15 years at Google.  My first decade was focused on growing start-ups within Google’s Ads business - first Google TV Ads, a precursor to today’s programmatic connected television, and then YouTube where we scaled the business dramatically.  I then shifted my focus to lead teams in very scaled operations - Support / Customer Experience and then Trust & Safety (where I ran a turn-around) - followed by Partnerships.

I have a B.A. in Political Science from Stanford University and a M.B.A. from Harvard Business School.  I am currently a Board Member (and active volunteer) at the Hillsborough Schools Foundation and South School along with BUILD, focused on igniting under-served youth via entrepreneurship and at Parca Auxiliary, offering services to enrich the lives of people with developmental disabilities. My two kids and husband would say I love (besides them and in no particular order) the Golden State Warriors and many (all) other sports, walks, friends, trees, volunteering, pop culture, our two dogs.

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